Cookies and similar technologies
Like most websites, we also use cookies and similar technologies when you access or browse our site. We take advantage of these technologies to make your tour comfortable and efficient.
The cookies are small text files stored on the computer’s hard drive or other electronic devices which gains access to the website. Those cookies are unique for each web browser (e.g. Google Chrome , Mozilla Firefox , Internet Explorer, Opera, etc.) and contain anonymized information regarding the websites you visit and the devices you use.
Ι. Technical/Necessary Cookies
This site uses some cookies that are necessary for its proper operation. They are necessary for the browsing of our website as well as to access its sections. The provision of basic web site services is not possible without the use of these cookies.
ΙΙ. Web Analytics Cookies/GoogleAnalytics
We use Google Analytics Cookies, a web analytics service provided by Google LLC . On our behalf, Google will use this information to evaluate the use of our website. The IP address that is transmitted by your browser and processed by Google Analytics is not merged with other Google data. You may deny the use of Google Analytics by selecting the appropriate settings in your browser, as listed below. However, in this case you may not be able to use the full functionality of this site.
You may find more information here . You can also view Google’s privacy policy . You can totally block your data collection through Google Analytics by installing the following plugin in your browser: https://tools.google.com/dlpage/gaoptout
You can set up your browser in a way to accept or block all or part of the cookies. Each browser differs on the cookies’ management settings. This is described in the browser’s help menu, which explains how to change the cookie settings. Follow the links below depending on your browser:
Internet Explorer
Firefox
Chrome
Safari
Opera
Please note that you must adjust the settings separately for each browser and each device you use. Please also note that our site’s functionality may be restricted if cookies are not accepted.
You may see a list of the cookies here
1.2 Communication via Contact Us form
In the context of communication between us through our contact form and e-mail, we collect your name and E – mail as well as any other information you may provide to us during our communication. This data is stored and used exclusively to respond to your request. The legal basis for the processing of your personal data is your consent, Article 6 (1) (a) of the GDPR. Your data will be deleted after the final processing of our communication, provided there are no legal claims to store such data.
2. Recipients – Data Transfers
Your data will be accessible to our staff who is authorized to handle the claims, or who perform administrative and other auxiliary tasks. Your data will also be processed by third parties, individulas or legal entities, processors or sub-processors who provide us special services such as engineers, claims, vehicle repair or medical experts, legal services, accounting services, information systems support, etc.)
We make every effort to ensure that your data is secure and protected from unauthorized processing, accidental or fraudulent loss and destruction, and unauthorized access. We have implemented an analytical information security program and we apply security controls based on the sensitivity of the information and the size of the risk of our activity, taking into account the best practices of modern technology and the cost of their implementation. We have adopted appropriate internal security policies and procedures, policies and technologies that ensure data security, and have educated our executives and our staff to observe confidentiality and privacy rules. All our staff are bound by confidentiality agreements to ensure the security and integrity of your data, and all third parties that provide us with external services as Data Processors are bound by special Data Processing Agreements that ensure at least the same security level during processing.
When you report a loss to us, we will transfer your data to the respective Greek or Foreign Insurance Company to check the legality of the claim and its obligation to cover the reported loss. Your data may also be forwarded to the Hellenic Motor Insurers’ Bureau (http://www.mib-hellas.gr), 9, Xenofontos Str. Athens, Greece, tel . 10-3223324 – 210-3236562 – 210-3238402 E- mail : claims@mib-hellas.gr. In addition to the above, we may transmit your data to government departments and other authorities (eg tax authorities, Bank of Greece) in order to comply with legal obligations.
Finally, we may have to transfer your data to third countries (outside the European Union) when necessary in order to process your claim (for example, if you, your insurance company or other insurance company involved are domiciled in a non-EU country) and only under the terms and conditions of Articles 44-49 of the GDPR especially Art. 49 (1) (b), (c), (e) (establishment, exercise or defense of legal claims, performance of a contract in the interest of the data subject, etc.)
3. Your rights
You may contact us any time in order to exercise your rights under Articles 15 to 22 of the GDPR (rights of access, correction, deletion – where allowed -, limitation of processing) as well as for any issues regarding your privacy. You may also file a complaint regarding the use of your data to the Greek Data Protection Authority, 1-3 Kifissias Ave., 115 23, Athens, Call Center: + 30-210 6475600 or at the e-mail address http://www.dpa.gr/
